Warranty claims procedure

If the product doesn't meet your expectations for any reason, you can return it according to our terms and conditions within 14 days.

If you dissatisfied with purchased product that is still under warranty, we kindly request a few minutes of your time to familiarize yourself with the complaint procedure conditions.

Before sending back the product, please print and fill our simple RMA form and send it along with the product to the address:

PARTIZAN SECURITY s.r.o.
Křesomyslova 384/17, Nusle, 14000 Prague, Czech Republic

Download RMA form 

Thank you for your understanding, we’ll do our best to ensure your satisfaction!